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Set up your business identity to improve AI responses and branding.
Your Business Profile tells SalesWhiz about your company. This information is used in AI responses, your online shop, and customer-facing communications.
A complete business profile helps the AI generate more accurate and contextual responses to customer inquiries.
Navigate to Dashboard > Profile > Business to configure your business details. Fill in your business name, description, industry, scale, and address.
The business description is especially important — it provides context for AI-generated responses. Describe what your business does, what products you sell, and your target audience.
The AI uses your business profile as context when generating responses. This means:
A clothing store's AI will suggest outfit combinations. A tech company's AI will provide technical support answers. A food business's AI will discuss menu items and delivery options.
The more complete your business profile, the more natural and helpful AI responses become.