Last updated: January 27, 2026
SalesWhiz ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our AI-powered sales and customer support platform, including our website at saleswhiz.ai and all related services, applications, and integrations.
By accessing or using SalesWhiz, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our services. We encourage you to review this policy periodically to stay informed about how we protect your information.
We collect information that you provide directly to us, including:
When you use our services, we automatically collect:
We may receive information from third parties, including:
We use the collected information for the following purposes:
To provide, maintain, and improve our AI-powered chat platform, including processing customer conversations and generating AI responses.
To create and manage your account, process transactions, and provide customer support.
To improve our AI models and algorithms while ensuring data anonymization and privacy protection.
To understand usage patterns, optimize performance, and develop new features.
To send service updates, security alerts, and promotional content (with your consent).
To comply with applicable laws, regulations, and legal processes.
To detect, prevent, and address fraud, abuse, and security issues.
We implement robust security measures to protect your information:
All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
Strict role-based access controls and multi-factor authentication.
Secure cloud infrastructure with regular security audits and penetration testing.
24/7 security monitoring and incident response procedures.
SOC 2 Type II compliance and regular third-party security assessments.
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to implementing industry best practices.
We retain your personal information for as long as necessary to:
Depending on your location, you may have the following rights:
Request a copy of your personal information.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information.
Receive your data in a structured, machine-readable format.
Object to certain processing activities.
Request restriction of processing in certain circumstances.
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
SalesWhiz operates globally and may transfer your information to countries with different data protection laws. We ensure appropriate safeguards are in place, including:
SalesWhiz is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected], and we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may also send you an email notification. Your continued use of SalesWhiz after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
SalesWhiz Technologies, Singapore
For EU residents, you also have the right to lodge a complaint with your local data protection authority.