Our support team is ready to help. Reach out via WhatsApp or email for personalized assistance.
Create and send targeted broadcast messages to your contacts.
Campaigns let you send broadcast messages to your contact groups through WhatsApp or email. Whether you are announcing a new product, running a promotion, or sharing important updates, campaigns help you reach your entire audience efficiently.
SalesWhiz tracks delivery status and engagement metrics for each campaign, giving you valuable insights into how your messages perform.
To create a campaign, navigate to Dashboard > Campaigns and click "Create Campaign". You will be guided through a step-by-step process to compose your message, select your audience, and schedule delivery.
Select between WhatsApp broadcast or email campaign based on how you want to reach your audience.
Write your campaign message. You can use variables like {name} for personalization.
Choose one or more contact groups as your campaign audience.
Choose to send right away or schedule for a specific date and time.
Preview your campaign, check the target count, and confirm to start sending.
After sending a campaign, SalesWhiz provides detailed analytics including delivery count, read receipts, and response rates. Use these metrics to measure campaign effectiveness and optimize future broadcasts.
Review analytics in the campaign detail view to understand which messages resonate with your audience and adjust your strategy accordingly.
Follow these practices for effective campaigns:
Use contact variables to make each message feel personal rather than a generic broadcast.
Shorter messages tend to have higher read rates. Get to the point quickly.
Tell recipients exactly what you want them to do — visit your shop, reply, or check out a new product.
Don't over-message your contacts. One to two campaigns per week is a good starting point.
Different customer groups respond to different messages. Target relevant content to each segment.