Last updated: January 27, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and SalesWhiz Technologies Pte. Ltd. ("SalesWhiz," "we," "us," or "our") governing your access to and use of the SalesWhiz platform, including our website at saleswhiz.ai, mobile applications, APIs, and all related services (collectively, the "Service").
By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
To use SalesWhiz, you must:
When you create an account, you agree to:
We reserve the right to suspend or terminate accounts that violate these Terms or contain false information.
SalesWhiz provides an AI-powered sales and customer support platform that includes:
Intelligent chatbot capabilities for WhatsApp Business and Telegram
Contact management, conversation tracking, and CRM features
E-commerce order management and payment processing
Broadcast messaging and marketing automation
Business insights and performance metrics
Developer tools for custom integrations
We continuously improve and update our services. Features may be added, modified, or removed at our discretion with reasonable notice to users.
You may use SalesWhiz for lawful business purposes in accordance with these Terms. This includes customer communication, sales automation, and business operations support.
You agree NOT to use SalesWhiz to:
SalesWhiz offers various subscription plans with different features and pricing. By selecting a plan, you agree to pay the applicable fees as described during the subscription process.
Certain features, including AI message processing, consume credits. Credits are purchased separately or included in subscription plans. Unused credits may expire as specified in your plan terms.
You are responsible for all applicable taxes. Prices shown may be exclusive of taxes unless otherwise stated.
SalesWhiz and its licensors retain all rights, title, and interest in and to the Service, including all software, algorithms, AI models, designs, trademarks, and content. Nothing in these Terms grants you any right to use our trademarks, logos, or brand features.
You retain ownership of all content you upload, submit, or transmit through our Service ("Your Content"). By using our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and display Your Content solely for the purpose of providing and improving our services.
If you provide feedback, suggestions, or ideas about our Service, you grant us the right to use such feedback without restriction or compensation.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our data practices as described in the Privacy Policy.
You are responsible for ensuring that your use of our Service complies with applicable data protection laws, including obtaining necessary consents from your customers before collecting their data through our platform.
Please read this section carefully as it limits our liability to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
You agree to indemnify, defend, and hold harmless SalesWhiz and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may terminate your account at any time through your account settings or by contacting support. Termination does not entitle you to any refund of prepaid fees.
We may suspend or terminate your account immediately if you:
Upon termination, your right to use the Service ceases immediately. We may delete your data after 30 days unless retention is required by law. Sections regarding intellectual property, limitation of liability, and indemnification survive termination.
These Terms are governed by the laws of Singapore, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved through:
Good faith discussions between the parties
Non-binding mediation administered by the Singapore Mediation Centre
Binding arbitration under the rules of the Singapore International Arbitration Centre
You waive any right to participate in class action lawsuits or class-wide arbitration against SalesWhiz.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. For significant changes, we may also notify you via email.
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and terminate your account.
These Terms, together with our Privacy Policy and other policies, constitute the entire agreement between you and SalesWhiz.
If any provision is found unenforceable, the remaining provisions remain in effect.
Our failure to enforce any right does not waive our right to do so in the future.
You may not assign your rights under these Terms without our consent. We may assign our rights freely.
We are not liable for delays or failures due to circumstances beyond our reasonable control.
For questions about these Terms of Service, please contact us: