Our support team is ready to help. Reach out via WhatsApp or email for personalized assistance.
Compare all supported messaging channels and choose the right one.
SalesWhiz supports multiple messaging channels — WhatsApp Business, Telegram, Facebook Messenger, and LINE. Each channel has different setup requirements, features, and best use cases.
This guide helps you compare channels and choose the best ones for your business.
Here is how each supported channel compares:
Most popular globally. Setup time: 30–60 min. Requires Facebook Business verification. Best for: direct customer communication, order updates, support.
Fastest setup (5–10 min). Free, no verification needed. Best for: tech-savvy audiences, group communications, bot interactions.
Setup time: 20–30 min. Requires Facebook Page. Best for: businesses with active Facebook presence, social media marketing.
Setup time: 15–20 min. Requires LINE Developers account. Best for: businesses targeting Japan, Thailand, Taiwan, Indonesia markets.
Consider these factors when choosing which channels to connect:
Audience preference — where are your customers most active? Geographic reach — WhatsApp dominates globally, LINE is strongest in Asia-Pacific. Setup complexity — start with Telegram for the easiest setup. Feature requirements — WhatsApp offers the richest business features.
You can connect multiple channels simultaneously. All messages appear in your unified inbox regardless of the source channel.
When using multiple channels, keep these tips in mind:
All conversations from all channels appear in your unified inbox. You can tell which channel a conversation came from by the channel icon. AI auto-responses work across all channels. Campaign broadcasts can target specific channels. Contact records are unified — a customer who messages you on WhatsApp and Telegram is recognized as the same contact.